Hi all,
A few weeks ago I ran out of fuel on the way to work! The fuel light didn't even come on, and I still had just under quarter tank left and approx. range was still 83km (see attached photo).
Now this wasn't the first time either! About a year ago, I had the same issue but thought it was just a once off and it was due to my lack of attention (I believe the fuel light did come on but only moments before the car died on me). See attached photo.
I called up Lexus Kedron (current service dealer) a few days after the 2nd encounter and they seem to think there's an issue with the float. Apparently for the 75,000km service (done by Lexus Indooroopilly) they replace the fuel filter and may have been affected during this time.
I've expressed a few times on here before about my dissatisfaction with Lexus Indooroopilly regarding customer service, over pricing etc. and now this has cemented my unhappiness with them. Based on my experiences they are just concerned with the money and not very customer based at all.
Anyway, Lexus Kedron have told me to bring it in on Monday to have a look at. Offered a loan car as they always do, at no extra cost, even though I've been out of warranty for quite some time now (something Indooroopilly would never budge on).
Has this ever happened or have you heard of this issue before? I'll keep you all posted on the outcome.