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fdesa

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    Frank

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  • Gender
    Male
  • Lexus Model*
    IS350 F Sport
  • Year of Lexus*
    2020
  • Location*
    Victoria
  • How did you find us?
    Google

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  1. Thanks all for your replies. I managed to get more details. The front rotors apparently start at 30mm and they are considered unroadworthy at 27mm. Mine were 27.45mm hence the recommendation to change. I did lodge a customer complaint given just 30,000km. Let's just say in Lexus Customer Service style they are looking after me re the rotors. It appears that although dealers say this is 'normal' wear, that customers are not taking it further and complaining so according to head office there is no issue. Always good to let them know if you are not happy.
  2. Unfortunately already had the work done. It was Brighton Lexus. I was getting a scraping sound at low speeds but no shudder. They told me rotors were near unroadworthy so just got it done. I put is a complaint to Lexus Customer care and they also came back and said 'it was normal'. Time to write a letter I think. Love the car but have to say has left the 'pursuit of perfection' a little wanting in my mind...
  3. Dinesh - notice you have an IS-F (nice!). Do you recall replacing front rotors and how many km's?
  4. Don't do much city driving but a bit of stop start into work before getting onto the freeway. I am not actually concerned about the pads wearing - that is expected. However, I just cannot believe the discs/rotors also needed to be replaced. ie I have never heard of rotors only lasting 1 set of pads?
  5. I recently had my 30k service (car had 32k on the clock). I was quite surprised that I needed both front pads and rotors replaced. I have never heard of rotors only lasting as long as 1 set of pads. Lexus tells me it is normal for that car (is350 f sport). Anyone else had the same experience?
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