Hi SG-One,
I thought I was the only one experiencing these issues. But good to know that you've realised this as well.
I went to the local dealer and tested a couple of other NX and they all sound the same. I find it really strange that no one has complained or atleast commented about this as well. Even the dealer didn't realize how low the volume was till I showed them. And they said no one has complained about it. I also, looked at the option of getting a custom made sub added to the boot. 'Cause the sub in the NX is more of a mid range woofer and not an actual subwoofer.
Quite frankly, I find Lexus quite disappointing. Especially after paying all that money. The only thing I'm happy with is the engine and how it drives and the comfort level.
Also, I find that the dealer useless as they don't seem to have a clue of what the car can and can't do.
I visited another dealer and they were trying to say it's ok to have such low volume and was trying to argue how Mark Levinson is the best out there.
Clearly other car manufacturers use Bose, Harmon Kardon, Pioneer and some other unknown generic brands that sound way way better thank the Mark Levinson stuff.
Also, one of the dealers said every car is tuned differently. They say something just to derail you from the actual problem.
The most disappointing was the sound system followed by the navigation. Why are major roads in dark orange and when there's a traffic incident they are in a red colour that's quite close to the orange. So it's just not striking enough. My $90 Garmin does a job that's 100 times better.
Even the menu system is very Windows 3.1 from back in the 80s.
Before I bought the NX I was comparing the X3. I've heard mixed reactions with European cars, but now I'm thinking I should have gone for an X3. Atleast, I'll be happy with everything I would have paid for. Also, it would have come with Apple car play and the Android car interface as well.
The only downside been the price as I'll pay a bit more to get everything that the NX offers on an X3.