Bruggie

Hi, I am new to this forum and to Lexus. My 2016 NX had a real issue with its voice recognition. Sometimes it worked perfectly and other time I just had to give it up. I am using an iPhone 6. Anyway, after not getting much help from customer care, I found the actual problem. When enabling notifications on the phone (in Bluetooth settings) in order to show SMS on the Lexus infotainment system, it "breaks" the voice recognition. So, I have now turned notifications off, so I can at least use voice dialing. Also informed customer care, so hoping for a fix in the not too distant future. Hope I can save other users with this same problem some frustration, but I still encourage you to report it