Sister brands Toyota and Lexus received a record-breaking number of awards in 2019. The bumper honours haul reflects the quality of their model ranges – both new and established – the service provided to customers and the talents of the people working throughout the business, from their workshops and showrooms across the country to their national headquarters
The independent approval given to the quality of the products and services provided to customers and to Toyota’s wider commitment to safeguarding the environment adds weight to the company’s global focus on building ever-better cars and working to provide everyone with the freedom of mobility. Its transition from traditional vehicle manufacturer to a mobility provider and enabler will be in sharp focus next year, as new projects and technologies are revealed and Toyota continues to fulfil its role as the official mobility partner to Olympic and Paralympic Games at Tokyo 2020.
More than 20 awards added to Lexus’s unprecedented success in 2019, the 30th anniversary of the founding of the brand. Annual UK sales reached a record high of more than 15,000 units, several weeks before the end of the year, and a series of new models reached showrooms, including the new UX compact SUV, ES saloon and revised RX and RX L luxury SUVs.
As in previous years, Lexus’s customer service has been rated the best in the automotive industry, while the reliability of its products has also been to the fore. Notably, the CT luxury hatchback posted a perfect 100 per cent score in the What Car? reliability survey, helping Lexus claim the title of most reliable manufacturer.
Which? added its approval, rating Lexus as the most reliable, most trusted and best car brand in the country, while in the Driver Power survey Lexus topped the best dealership rankings for a third successive year, while its models collected seven individual awards.
In 2020, Lexus will consolidate its luxury market-leading range of self-charging hybrid models and also launch a convertible version of its LC 500 flagship coupe. Its first battery-electric vehicle will also be introduced, the UX 300e.
More information about Lexus’s awards success in 2019 is available here.