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Soo Disappointed

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  • Lexus Model*
    RX350 F SPORTS
  • Location*
    Western Australia

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  1. Has anyone else raised the issue with the reduction in functionality with the recent Enform update? The dealership I am working with here in Perth has done what they can, but i am just flawed by yet another fail in this space. The car was sold to me with Enform and now half of the features have been removed with the latest upgrade. It wasnt a minor upgrade and required user intervention, again no forewarning or instructions provided, and the dealership wasnt given any info either. the last 3 years has seen the support and quality of the RXs nose dive. I have raised everything from - lack of follow up to feedback (where follow up is promised), brake life reductions - where it is now ok to have to replace brakes at 40K, flakey/badly designed enform systems, pink screening of the Sat Nav system. Just soooo over it. I loved what the brand stood for and have had RXs now for about 10 years. Never again.
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