Look i've been all for Lexus' service up until just these past few weeks where Lexus has greatly failed when it came to arranging an IS-F to drive.
Quite frankly, i'm a huge Lexus fan owning two cars from them but this stuff up has just burnt a hole in what was a perfect white sheet of paper.
In any case, this is what's happened so far, Lexus Australia had contacted me regarding the arrangment of an IS-F test drive at my local dealer. A date was set on a Saturday (1st Nov) at what was supposed to be 11am. Lexus Australia said my local dealer would contact me with final arrangements. During the week Lexus failed to call, even after numerous messages were left right up until the SATURDAY MORNING as the continuous message given to me was that the gentleman that handles the IS-F would contact me. So come Saturday morning still looking for that confirmation on the IS-F I FINALLY get a call to tell me this - NO BLOODY IS-F. The best he has to offer me is "come into the showroom I have one on display".
At this point in time, as you can imagine, aggrevation has kicked in. In any case, I was offered a drive on Tuesday however the following Saturday (8th Nov) suited me better due to time restraints. Guess what happened, no phone call. Brilliant.
Lexus left a message this week on Thursday (yesterday, 13th Nov) and upon trying to contact Lexus, we're back to square one.
As far as i'm concerned, Lexus aren't going to get a sale that's for sure. Recently took the Maserati GranTurismo out which as impressive as it is, the C63 AMG outperforms for half the price and i'm happy to have placed an order on the C63.
(Excuse the use of hyphen's in "IS-F")