summer_oasis

Hi Zed, thanks for reply, knowing that you have somewhat a similar view/experience as I do. Parra is just a bit too far away from me, will try to bring it in to chatswood for them to have a look at, im sure the person in charge will be able to help me out. As for *****, I understand she might get tired and frustrated with customers ringing her day in and day out, but hey that’s customer service mate. I too work at customer service and believe me, some of them really do test you but there’s some level of courtesy that they need to maintain. You’re having a bad day? Well so do the rest of us but it would be nice to spare us the attitude that’s all I am saying.

Will try and bring it in for them to have a look at. I am not always free to drop it in during the weekdays and they’re not open on the weekends. Many thanks for the responses guys, cheers.

Lol did you sign up with your facebook/twitter?

Hey Richie, thanks for your response. So is Sid the person in charge in the service department?

Hi Denis, I recently took delivery of my car but not until I drove it home from the dealership that I realize the compartment box in between the 2 front seats wouldn’t lock back after being opened so it will just spring back up by itself unless I have to manually pull out the latch to lock the box. I thought that was odd and wasn’t supposed to happen. It is a bit of a nuisance because I need to open and close the box regularly. Anyway, I told the salesperson when he asked me the next business day whether everything was alright and I said everything is great except for a little problem with the box. I think his response was impolite that he basically told me to just ring the service department straight away if I was so concern about it. I did call the service department and I have tried to explain as much as I can through the phone as to what’s wrong with the car. The person said that she can’t understand what I mean and before quickly hang up on my phone, in a rather rude annoyed manner, she said to just bring it over for someone to have a look at it. I tried to express my concern to another staff of theirs which was the delivery person who went through the car with me on the delivery day, she was better in terms of taking my queries in and she promised to get back to me as soon as possible as she needed to find out what could be done, but its 3 weeks later now and I have not heard back from any of them. I am less than impressed to say the least. Any idea as to what I need to do next? Many thanks.

Hey Mike, was just wondering, what was your answer to the 'banana' question? lol

I find this to be the case too, its really weird that even though you are so close to another vehicle in front you the sensor doesnt always beep

Hi GGPIS300, its interesting to hear what you say about the dealership in Melbourne, it is rather shocking. I've been to other dealers, but by far, the BMW dealer that i went into, was the worse. The people are just shocking, really puts the brand off for me, which is a shame really

Hi guys, good day. Just wondering, whats your dealership of choice and why?

Cheers!

Hi guys, cant help but notice the discussion here, as i too have somewhat an experience. At the moment, im not too impressed with the service that chatswood has given me. Who is your preferred person over at chatswood?

Thanks guys and appreciate the help

cheers!

Hi guys, just a quick question, who would be your preferred guy (or gal) when you need to sort things out at lexus of chatswood? At the moment, im a bit disappointed with the person that im currently dealing with =(

you can dm me instead of replying directly to my post here.

thanks a lot guys for your help, really appreciate it

cheers

Good day guys, new member here. Im just wondering, whether anyone else had problems creating a profile here? It seems that i cant answer the registration question correctly, the one with the bananas?

and many thanks to the moderators for the existence of this forum.

Cheers guys