Hi In August 2020 I purchased a 2019, IS300 F sport. This was a private sale in WA (Not Lexus Perth WA) and the vehicle is still under warranty 17000km on the clock.
I have contact Lexus now 2 times by phone and have registered for the Lexus App. which when I try to login tells me "WE'RE VERIFYING YOUR OWNERSHIP" contact Lexus customer service 1800 023 009 this I have done twice now but still have not gotten any WELCOME PACK, Encore card or anything to date which is 12/11/2020.
Am I doing something wrong?