Prakash

Got the towbar fitted by Lexus today and they claim it is a genuine Lexus part. There is 2 metal plates on either side of the towbar hook that makes it look ugly. Does this look normal to anyone? When looked at previous models of the same model, this issue is not there. Appreciate anyone giving some guidance on what to do next. I have already spoken to the Service Manager and advised the same to the Dealer Principal. Now waiting.