Jump to content

Feedback For Lexis Dealers And Warranty Issues


Recommended Posts

Hi Everyone,

I thought it would be nice to create this thread where everyone can leave their positive or negative feedback, share the experience in regards to the quality of service provided by Lexus dealers.

  1. 1

2010 IS250C and we recently got serviced at Lexus Parramatta, I thought it was important to provide the feedback in terms of the service standard we received at Lexus Parramatta.

We were delighted with the service at Lexus Parramatta and SPECIALLY THE Service manager-Craig..... was very helpful and through. Other staff members could do well with bit of smile but all in all a positive experience.

I had some issues in trims and color was off in the car mat and for car only 1 year old, I was not happy at all but once I advised the Service manager he happily offered to change the seats fabric and carpet with out any hassles and he was informative and helpful.

I did not need to took the matter further up and he resolved the issue with out any delay.

Extremely happy with their service level and will be going back to the Lexus Parramatta, (until that staff member is there:)

Cheers everyone

regards

meerut

Link to comment
Share on other sites

Nice to hear something positive about Parramatta Lexus.

Previous experiences from other members suggests they have alot of work to do to match other dealers!

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.




×
×
  • Create New...




Forums


News


Membership