disconnected battery for 10 mins then put back get in side starts it up then foot on brakes press tail gate switch hold for 10- 15 second then if work reset all window by hold window up switch for 20 seconds and sunroof or 2 mins till everything stop if tail gate not working u need new motor normally teeth gear is damage I have work shop in melbourne if u arond pleae call 0403746227 hope it help!!