oh well, nothing in life is perfect! but again it shouldn't reflect badly on the dealership just because of the actions of one person! i'm not trying to justify it, i'm just stating my opinion!
sorry to hear about it, although at least you were happy with your purchase at parramatta!
parramatta and chatswood are my two favourite dealers. i originally did everything through chatswood but moved so i was closer to parramatta and so went there! service is awesome! Lawrence from service is a really good guy and will look after you!
Funny, i've actually gotta add the same comment with Chatswood sales, but yes their service is excellent and I get mine done there.
Anyway, I also had a trade and they really weren't interested in even talking and working out a deal, it was actually quite disapointing because I was excited to buy a new car. Anyway, ended up going to Newcastle and they paid an extra $7000 for the trade and actually wanted my business. However, I would not recommend them; bad after sales experience... another story for another day.
As for Lawrence at Parra, he was a little difficult last time I had to get my car done and part of the reason I ended up going to Chatswood.
But each to their own...
Sorry, Franky but I have to stick up for my good mate Lawrence over at Parramatta, he is a very nice guy maybe you just caught him on a bad day which we all have. I would definitely give him another go...