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dis-lex-sic

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Posts posted by dis-lex-sic

  1. Sydny City Lexus.... the Sales team were OK.

    Hard to judge an entire sales team on an encounter with one sales person.

    I happen to know a few of the sales reps at each dealership and I can tell you each dealership has a mix. There are people that know there stuff in relation to Lexus product knowledge and have a genuine want to do the right thing for you at each dealership.

    However each sales team also has members that wouldn't know half the stuff you guys know.

    A good question to ask a sales exec is how long they've been at the dealership. The good ones usually stay in one place longer..the others tend to bounce around.

  2. You will have good and bad experiences at all dealerships. If you go back to the same dealership several times you will have some visits that are better than others. We all have good and bad days, true?. You can't judge a dealerships on one staff member or one visit.

    At each dealership they will have some sales/service people that are better than others within their own ranks.

    However all the four Sydney Lexus dealers do a better job than the competing brands.

    Just my opinion...but what would I know?

    LEX51S don't say it!!! :D

  3. whether it would be covered under either a Lexus type warranty or any warranty at all??

    "Lexus type warranty" Its not a Lexus part or made/supplied by Lexus Australia. They are not going to warrant parts that they have nothing to do with.

    "any warranty at all" Pretty sure there would be a manufacturers warranty from Fly Audio to the dealer. Then the dealer has an obligation to cover parts supplied and the installation work. Which is why I would buy it from Chastswood Lexus etc & not the importer you found at Roselands.

  4. A result of unacceptable service from your Newcastle dealer by the sounds of things.

    At least Chatswood has now sorted you out.

    Its a pity your experience with Lexus has been tarnished by the Newcastle dealer.

    Lexus have to be careful if they are planning to significantly expand their dealer network over the next 5 years.

    Lets just say the Newcastle Lexus is doggy.

    FYI

    Lexus of Chatswood & Lexus of Newcastle are the same company.

    They are owned by Phil McCarroll Motor Group.

    http://www.mccarrolls.com.au

  5. 1. Uploading Phonebook - I'm having troubles uploading the phone book for some reason. Got BT working OK (although just another blurb here - but do people find that the BT sometimes doesn't pick up when you first enter the car, with you having to manually connect?) - but when I go into phone book and try to upload my contacts, I get 'BT disconnected' on my phone and nothing happens. Any advice on what I'm doing wrong? Phone is a Samsung 480.

    Soon as you press "Transfer Contacts" on the cars screen it will disconnect for phone calls ready to reconnect for data transfer.

    You need to select "all contacts" probably in the advanced options under phone book in your phone.

    Not all phones have the ability of sending all contacts but I know the Samsung F480 can.

    Have another go at it & if after that you get stuck I can PM you my number and talk you thru it.

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