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Hi guys! Nice to meet you all.

Stumbled upon this forum and thought it was worth a shot reaching out. I have an IS250 and I'm having the issue with the melting doors and dash. I've visited a couple of Lexus dealerships who have contacted Lexus Australia and have been denied any assistance on both occasions (apparently mine was 6 months too old or something vague). One dealer said "well it's a pretty old car now mate". My response was that my Dad's 25 year old Toyota ute had no issues with melting trim.

I'm wondering if you've heard of any other owners who have managed to remedy the issue?

Thanks!

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common problem on the 06-09

if you do a search you will find some answers

these melting dash has been an issue and first cases being reported around 4 years ago

some dealers did replace it under warranty back then

but im not too sure now

people now days mostly just buy dash and door trims out of later model cars and just replace em

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is350 owner from NZ here,

I have emailed lexus nz in regards to the recall which she claimed there was no such recall.

However here was a passenger side airbag recall.

 

It's a bit annoying but hope other people can share their experiences trying to remedy the issue 

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Rickii is your IS350 a JDM import or NZ model ?

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Sticky Dashboard is250 It is very dangerous,

It is reflected on the windshield on a sunny day and can not be seen the way
Is it a good will of a Lexus company or is it a danger to our life?
Eliran.fagmail.com

 

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change to later model 2011+

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I purchased a 2007 IS250 new and dash started to melt, my Lexus dealer told me I’d used armall on it which I had not. Then next service (car then 10 years old) they replaced dash with second hand one for free!! Now it’s going as are side trims.

there was obviously an issue, I’m having my 100,000 klm service this month and going to put it to them? I also have a Lexus LX470 so I’m a good client. 

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Have a look on the USA forum it was a recall over there, good luck PS i have never seen a dash or door skins that bad you would think Lexus would wake up and replace them, as it would cost them nothing

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